Nigel Barlow - Customer Experience
Nigel Barlow explains why customer experience needs to be top of the agenda. A great customer experience invokes an emotion in the customer that changes the way they remember that product or service and the company who delivered it.
David Pearl - Storytelling
Storytelling is a powerful way to communicate. Sometimes in business, we hold back for fear of being unprofessional. David Pearl explains how the power of story can inspire and create meaning for those you lead, making you more authentic too.
Chris Baréz-Brown - Wake Up!
How to make the most of your time and energy
Steve Peters - The Chimp Paradox
We ask Professor Steve Peters about his powerful mind management model - The Chimp Paradox. Steve simplifies how your brain works so we have the insight we need to make our minds work for us. Find out more at chimpmanagement.com/events/
Sahar Hashemi - Disruptive Innovation
Innovation and entrepreneurship aren't personality traits, we are all capable of them. Sahar Hashemi tells us how we can encourage an entrepreneurial spirit in large organisations. Discover three habits you can try today.
Steve Martin - YES!
Persuasiveness isn't a gift you are born with, it's a science, says Steve Martin. In this video, Steve offers a few top tips to increase the possibility the person you are trying to persuade will say 'Yes!'
Ben Renshaw - Lead with Purpose
What is your purpose? Ben Renshaw explains how knowing what drives you can be extremely powerful in work and life. Your purpose will marry your talent with your passion and, if you follow your purpose, you will inspire others and be a better leader.